Refund Policy

If you should for any reason be unsatisfied with your order, please do get in touch and we will do all we can to put things right. You can choose to return your order for a full refund within 14 days of receiving the order. In some instances, as outlined below, we may charge a restocking fee.

 

Items can be exchanged, returned for store credit, or refunded to the original payment method.

All returned products must be unused. If the returned items do not satisfy these requirements, your return will not be accepted. Keep in mind that if you choose to return the items via post you will need to cover the shipping costs.

To return a purchased item, follow the steps below:

1. Send us an email with your order number and state which items you would like to return.
2. Ensure the items you’re returning have not been used.
3. If you’re shipping the items to us, put the products into shipment packaging and stick the purchased label on it.
4. Bring your package to the post or order a pick-up from your location.

We commit to processing your return within 7 days of receiving the package. And you will get your refund after your returned products have been accepted within 5-10 business days depending on your bank.